Privacy Policy

1. Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate:

• Name
• Email address
• Phone number
• Mailing address
• Information about your renovation project

You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain Site related activities.

Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include:

• Browser name
• Type of computer or device
• Technical information about your connection to our Site, such as operating system and Internet service provider
• Pages visited
• Time spent on pages
• Referring site, search terms, and other similar information

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To personalize your experience and to deliver content and product offerings relevant to your interests
• To improve our website to better serve you
• To allow us to better service you in responding to your customer service requests
• To administer a contest, promotion, survey, or other site feature
• To quickly process your transactions
• To ask for ratings and reviews of services or products
• To follow up with you after correspondence (email or phone inquiries)
• To send you marketing and promotional communications if you have opted in to receive them

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order, or access your personal information.

These security measures include:

• Secure servers
• SSL encryption for all transmitted data
• Regular security assessments
• Access controls and staff training

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Help us understand your preferences based on previous or current site activity
• Compile aggregate data about site traffic and site interactions
• Assist in our marketing efforts

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.

For more information about the cookies we use, please see our Cookie Policy.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described below:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.
• Business Transfers: If we or our assets are acquired by another company, or in the unlikely event of a merger, bankruptcy, or similar event, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.

We may also share aggregated, non-personally identifiable information with third parties for various purposes, including marketing and analytics.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Your Data Protection Rights

Under the UK GDPR and Data Protection Act 2018, you have rights as an individual which you can exercise in relation to the information we hold about you:

• Right of access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To make a request regarding your personal data, please contact us using the information provided in the "Contact Us" section below.

8. Children's Information

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes.

10. Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

RenovateUK
123 Renovation Street
London, SW1A 1AA
United Kingdom

Email: [email protected]
Phone: +44 207 123 4567